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Altera Spas

The world's only patented COLD to HOT Tub Spas & Swim Spas,
invented and crafted in Phoenix, Arizona U.S.A.

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(623)334-3999

Nothing to Assemble!
No Plumbing to Attach!
No Concrete Pad Required!
Relax, We Handle Everything!

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Atera Spas Sales forcePayment

Atera AnyTemp® Spas, Swim Spas and Hot Tubs custom crafts every order! Payment in full must accompany each order. Personal checks, company checks, cashier checks, wire transfers, Visa & MC are all accepted forms of payment. Production of your order will commence when checks have been confirmed cleared by our bank. Wire transfer routing and account numbers are provided upon completion of our Online Agreement. Credit card payments require identification and a signed credit card authorization form. Mailing labels are provided via email for all personal, company or cashier checks. All payment documents and correspondence is done by fax or email.

Shipping

Lead times vary depending on the time of year. You will receive a brand new, custom built Atera AnyTemp® Spa, Swim Spa or Hot Tub crafted to your specifications in the color you have chosen. All Lucite XL Acrylic colors are available however, Swim Spas and DL8 models are limited to our most popular colors.

All shipments are FOB Phoenix, Arizona. Allow ten business days from shipment date and time. All Swim Spas are shipped on a flatbed truck or trailer by common carrier and are shipped directly to your home or business. All swim spas must be off loaded by the proper size crane, off road forklift with 6' forks or boom tractor. A local Authorized Delivery Crew can assist you with rigging your swim spa or some crane companies also have riggers available. A rigger is always necessary to communicate with the crane operator.

Where ever you are, an Authorized Delivery Crew is nearby and really to deliver your hot tub spa or swim spa, install your cover lifts and cover latches and answer any questions you may have. We can even make arrangements for a licensed, bonded and insured electrician to provide you a quote for the wiring of your spa or swim spa. If you are having a local Authorized Delivery Crew deliver your hot tub spa, delivery arrangements will be facilitated by Atera AnyTemp® Spas, Swim Spa and Hot Tubs and confirmed by you directly with the Delivery Crew.

The Authorized Delivery Crew is responsible for and must inspect your spa or swim spa for any freight damage, prior to accepting from the freight terminal. If damage has occurred, the Authorized Delivery Crew will notify you and Atera AnyTemp® Spas, Swim Spas and Hot Tubs prior to accepting delivery. Freight Insurance will normally cover any damage to the spa while it's in transit but all damage must be noted on the bill of lading prior to accepting delivery in order to file a freight claim.

You must also be present to accept delivery and inspect your hot tub spa for any damages. Make note of all damages on the DELIVERY RECEIPT presented to you by the Authorized Delivery Crew. CraneIf major damages have occurred, contact Atera AnyTemp® Spas & Hot Tubs prior to accepting delivery.

Placement

A 3 ½" concrete pad is the best spa base but is not required. The pad can also be constructed of bricks, paver stones, flagstone or blocks and must support the entire spa evenly, not just the perimeter, and must provide a level uniform surface. An un-level pad or use of shims of any kind is prohibited and may cause irreversible damage, voiding your limited warranty. All Swim Spas require a level 3.5" concrete pad that will uniformly support 20,000 lbs. of weight.

If your spa is located near water sprinklers, adjust them or cap them so water will not hit your spa. Balconies and decks must be constructed to current federal, state and local codes to safely support the maximum load of your filled spa or swim spa including people. Check with your contractor for these safety specifications. Check your local codes for all regulations regarding fences and gates.

Ensure that water drains away from the spa in order to keep water out of the equipment area and away from all electrical components. It is the responsibility of the owner to provide clear access to all sides of the spa for the Service Technician if service is required.

All AnyTemp® Spas and AnyTemp® Swim Spas have air intake and exhaust fan vents on the cabinet. These vents cannot be blocked and require a minimum of 6" clearance in front of them at all times in order for your AnyTemp® Chiller(s) to operate efficiently and properly.

ElectricElectric Requirements

220 VOLT INSTALLATIONS

IMPROPER INSTALLATION MAY RESULT IN EQUIPMENT DAMAGE AND WILL VOID THE WARRANTY. IT IS THE SPA OWNERS RESPONSIBILITY TO ENSURE A QUALIFIED LICENSED, BONDED AND INSURED ELECTRICIAN PERFORMS THE INSTALLATION.

NOTE: DO NOT TURN POWER TO THE SPA ON UNTIL THE SPA IS FILLED WITH WATER TO THE APPROPRIATE LEVEL.

Atera AnyTemp® Spas, Swim Spas and Hot Tub component controller(s) is designed to operate at 220 volts, 60 Hz, hard wired from the main electrical supply panel on your home or business directly to the required Sub-Panel and then to the component controller(s). A dedicated Sub-Panel with a 50 amp GFCI Breaker wired Load Neutral is required for ALL Atera® Spas and Hot Tubs, no exceptions. Swim Spas may require a 60 amp GFCI Breaker wired Load Neutral or TWO dedicated Sub-Panels with a 50 amp or 30 amp GFCI Breaker wired Load Neutral in each Sub-Panel.

All spas must be hard wired only to a Load Neutral supply circuit that is protected by a ground fault circuit interrupter (GFCI), a wiring diagram showing the only proper way of wiring your spa or swim spa is alway provided to you immediately following your purchase and is also included within your Owner's Manual. Such a GFCI is required by most building codes, should be provided by the electrician and must be tested before each use of the spa. Consult GFCI manufacturer's instructions for correct testing and operation.

All supply wires must be copper and rated at a minimum 194°F (90°C). Check National Electric Code, State, County, City and Local Municipality codes for correct wire sizing based on the length of electric runs and never under any circumstances are hot (black & red) wires smaller than 6 gauge to be used and never under any circumstances are neutral (white) or ground (green) wires smaller than a 8 gauge to be used.

When the spa equipment controller is connected to a proper 220 volt supply, the Heater will provide approximately 4300 watts of heat to the AnyTemp® Spa and hot tub water when there is a demand for heat. If your spa is equipped with an optional AnyTemp® Chiller, it will provide approximately 6,000 Btu of cooling to the water when there is a demand for chilling the water. AnyTemp® Swim Spa chillers provide approximately 30,000 Btu of cooling to the water when there is a demand for chilling.

IMPORTANT NOTE: All electrical connections to the component controller must be performed by a licensed, bonded and insured electrician in accordance with the National Electrical Code and in accordance with any local electrical codes in affect at the time and place of the installation. A self diagnosing "WIRED WRONG LIGHT" is located on the front of the electrical control box and will be illuminated when wired incorrectly. If wired incorrectly, turn the power off immediately to avoid damage to the AnyTemp Spa, Hot Tub or Swim Spa equipment that will not be covered under the Limited Warranty.

IMPORTANT NOTE: DO NOT attempt to use a dryer, stove, HVAC, or any other 220 volt or 110 volt product on the same circuit(s) with the dedicated power required from the main electrical supply panel on your home or business or within the dedicated Sub-Panel providing power to the spa controller(s).

All electrical connections must be made in accordance with the wiring information provided in the Owner's Manual Wiring Diagram; a minimum size of 6 gauge hot wires must be used.

The electrical supply for all spas and swim spas must include the proper sized GFCI Breaker(s) in a dedicated Sub-Panel(s) to open all underground supply conductors to comply with Local and National Electrical Codes. The GFCI Breaker in the Sub-Panel must be within the line of sight of the spa or swim spa and must be quickly, readily and easily accessible to the user of the spa, but must be installed a minimum of 5 feet (1.5 m) away from the edge of the spa or swim spa.
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Atera®, Atera Spas®, AnyTemp®, Full Cycle® Therapy, Ultimate Power® Jets, Comfort Cover®, Simple Set™ Controls,
Relaxed Leg Wall®, Atera's Choice® Water Treatment and True Zone™ are registered trademarks and the Sole Property of Four Season Home Products, LLC. Products are subject to change without prior notice. © 2016 F.S.H.P., LLC. All rights reserved.