Ken's Atera Spa Review Letter
11-2-12
To whom it may concern,
When we decided to invest in a spa and completed all the online research, we narrowed the brand list to three. We then sent out feeler emails and Atera Spas responded without hesitation.
All our questions were answered promptly by everyone via phone and emails. I own a business and know how important customer service is to ensure business success. We then purchased a DL8-69 model.
From the time our spa was being built to our specifications, with the options Chuck suggested, Josh was even kind enough to provide his cell phone number to make sure we could contact him over the weekend with further questions we had.
Josh talked us through the entire start-up phase with the spa, always providing competent, knowledgeable information. In my humble opinion the exceptional customer service that Josh provided will ensure Atera's continued success.
The DL8-69, double no float lounge spa is huge and the jets are fantastic. The water is chemical free, no shower required when we get out, unlike every other spa we have been in that uses chemicals. Our skin
feels smooth and soft after every use and we love the fact that we won’t be draining and refilling every three months.
We live on an island, on Canada's east coast of Newfoundland and had to travel to Maine, USA to pick up the spa. Even with the cost of travel the price was significantly cheaper than the other high quality spas we considered.
We made a good purchasing decision and we love our spa. Doing business, thousands of miles away, with Atera Spas has been a pleasure. Pictures of our completed project will be sent to Atera Spas soon.
Cheers,
Ken H.
Newfoundland, Canada
Made in the U.S.A. with American components.
Chemical Free Water Treatment.
Crafted with Recycled
Materials.
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